Terms

Guarantee.

Customer satisfaction is very important to us. This guarantees you that all orders are expertly handled, are of first-rate quality and that all bouquets and arrangements are personally delivered to you fresh.

However, should you be dissatisfied with one of our deliveries or product quality, please do not hesitate to contact us. We will replace within 24 hours all deliveries that do not meet the www.flowers.nl quality standards.

All orders are handled and processed exclusively by A&A Internet flower BV and A&A Artistics BV.

Needless to say, all information required to process your order will be treated confidentially and will not be passed on to third parties.

Please contact us for all your questions and suggestions. We thank you for your kind confidence.

A&A Artistics BV
PO Box 31
6900 AA Zevenaar
The Netherland
tel. +31 0316-332003
fax. +31 0316-524240


Order & Delivery - Info

How to order flowers?

Ordering at the www.flowers.nl shopping centre is child's play. Your flower order is only 6 steps away:

1.Choose your flower gift from the selection of bouquets and arrangements.
2.Choose the price category and the delivery date.
And don't forget your message for a enclosed card.
3.Enter your personal information. 
4.Enter the address of the order recipient.
5.Affter you have choosen the payment options You will receive an order confirmation by clicking "purchase".
6.Please note the following:

Delivery information.
For your order to be processed on time and without delay, please note the following details concerning the address of the recipient:

For deliveries to hospitals, please indicate ward and room number whenever possible.
For deliveries to hotels, please indicate room number and name of the guest(s) (group, couple, etc.).

Credit Card Payment

Your credit card will be charged in euro's.

It is possible to cancel the order until 2 day's before delivery, however we will charge your creditcard for 8.00 euro handeling charge.